Try Before You Buy
At Shape we understand the importance of being able to try a chair before fully committing to purchase.
This is why we offer a two week trial period on most of our ergonomic chairs*
This gives you the opportunity for your body to settle in to a new working posture and assess the benefits it will provide.
If you feel that the chair is unsuitable we would be happy to discuss a more suitable alternative on return of the original order, or offer a refund**
*Bespoke/Custom-Built chairs, and some other models may not be covered by this offer. For clarification on which products are excluded please contact us. (This does not affect your statutory rights).
**Shape will happily accept the return of the chair assuming this is returned to us at your cost and with no damage. Shape will not refund the cost of delivery.
In the event that the chair should not prove suitable please put your return request in writing by email to firstname.lastname@example.org.
For more information please see our Delivery & Returns policy.